Refund & Return Policy

Key information

  • You have 30 days to initiate your return.

  • Up to 7 business days to process refunds.

  • No restocking fees apply.

  • Returns are sent by mail.

  • To obtain the correct return address, contact our customer service team.

  • Refunds are issued to your original payment method.

Cancellations & Order Adjustments 

Need to make a change? You can cancel or adjust your order within 24 hours of placing it. After this window, your order begins processing, and we are unable to make any modifications or cancellations. Please contact our support team as soon as possible for any requests.

Return Policy

You have the right to return your order within 30 days of receipt for any reason. Please ensure items are unworn, unwashed, with tags attached.

Return Shipping Costs

  • Customers are responsible for return shipping costs.

  • If the item arrived damaged, defective, or incorrect, we will cover the return shipping cost.

How to return your order

You have the flexibility to return or exchange your purchase within 30 days of receiving it. The process is straightforward and involves the following steps:

Step 1:

Email us at Support@meporia.com to request a return or exchange. We will then send you the return instructions.

Step 2:

Complete the instructions provided and specify:

  • The item(s) you want to return

  • Whether you prefer a refund or exchange
    Ensure items are unused, unworn, unwashed, with tags attached, and in resalable condition.

Step 3:

Choose any carrier and send your return package within 30 days of receiving your order.
We recommend using a trackable shipping service.

Step 4:

Once your return arrives at our facility, we will process it within 7 business days and update you by email.

Damaged or Faulty Products

If you receive a damaged, faulty, or incorrect product, please contact our customer service team as soon as possible and send clear photos of the issue to Support@meporia.com along with your order number.

We will work with you promptly to find a solution.

Refund Duration

After the return has been approved, it takes up to 7 days for the refund to be processed to the original payment method.

Refund methods

Refunds will be issued to the original payment method used at the time of purchase.

Contact Details


Email: Support@meporia.com