Frequently Asked Questions

You have 30 days from the date you receive your order to initiate a return.

Returned items must be: Unused, unworn, and unwashed Have all original tags attached Be in resalable condition

No. We do not charge any restocking fees.

For change of mind, wrong size, or similar reasons, customers are responsible for the return shipping costs. If the item arrived damaged, defective, or incorrect, we will cover the return shipping cost.

Once your return arrives at our facility and is approved:We process your refund within up to 7 business days. The refund is then issued to your original payment method. Your bank or payment provider may need extra time to post the refund.

All refunds are issued to the original payment method used when you placed the order.

Yes, but only within a short window:You can cancel or adjust your order within 24 hours of placing it.After 24 hours, If you need a change, please contact us as soon as possible at Support@meporia.com.

Returns are sent by mail using a carrier of your choice.We recommend a trackable shipping service to ensure the package reaches us safely.

Yes, you can request an exchange for another size, color, or item within 30 days of receiving your order.

You can reach us at: Support@meporia.com 📞 +44 79 3492 2031 🕒 Monday to Saturday, 09:00–17:00 (GMT)